Privacy Policy

Last Updated: October 2025

At SyncMeet, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application (“App”) and related services.

By using SyncMeet, you agree to the terms described in this Privacy Policy. If you do not agree, please discontinue using the app.

 

1. Information We Collect

a. Personal Information

When you create an account, we may collect personal details such as:

  • Name

  • Email address

  • Profile photo

  • Gender and age

  • Interests and preferences

You can edit or remove this information anytime in your profile settings.

b. Location Data

SyncMeet uses your GPS location to show nearby users in real time.
Your exact location is never publicly shared — only an approximate distance or presence is displayed to help you discover nearby users.

c. Usage Data

We may collect information on how you use the app, such as:

  • Profiles viewed or liked

  • Messages sent or received

  • App interactions and features used

  • Device information (model, OS version, app version)

This helps us improve the app and enhance user experience.

 

2. How We Use Your Information

We use the collected data to:

  • Enable real-time matching and messaging between nearby users

  • Improve and personalize the app experience

  • Provide customer support and respond to user inquiries

  • Send notifications, updates, and promotional messages

  • Detect and prevent fraud or misuse

 

3. Subscription & Payment Information

If you choose to purchase a subscription or other in-app services within SyncMeet, we may collect limited payment-related information to process your transaction securely.

  • All payments are handled through trusted third-party platforms (e.g., Apple App Store, Google Play, Stripe, or PayPal).

  • SyncMeet does not store or have access to your full payment details such as credit card numbers.

  • Information related to your purchase history (e.g., subscription status, plan type, renewal dates) may be stored securely to provide access to premium features and manage your account.

  • You may cancel or manage your subscription at any time via your App Store or Google Play account settings.

All subscription-related information is managed according to the respective store’s privacy and refund policies.

 

4. Data Sharing and Disclosure

  • We do not sell or rent your personal data to third parties.

  • Limited data may be shared with trusted service providers (e.g., Firebase, Google Maps) to ensure app functionality.

  • We may disclose data if required by law, legal process, or government request, or to protect SyncMeet’s rights and the safety of its users.

 

5. Data Security

We use industry-standard security practices (encryption, authentication, access controls) to protect your data.
However, no online transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

 

6. Your Rights and Choices

You have full control over your data:

  • Update or delete your profile at any time.

  • Adjust privacy and location permissions in your device settings.

  • Request permanent deletion of your account and all associated data by contacting us at support@syncmeet.com.

 

7. Children’s Privacy

SyncMeet is not intended for users under 13 years old.
We do not knowingly collect or store data from children under 13. If such data is found, it will be deleted immediately.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time.
All changes will be reflected here with a new “Last Updated” date.
We encourage users to review this page periodically to stay informed.

 

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

SyncMeet Support Team
Email: support@syncmeet.com
Website: www.syncmeet.com